Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for content you'd like to see, this page explains how to reach the Sweeps team and what happens after you do.
How to Reach Us
Email is the most direct way to get in touch. Every message is read by a real person on our editorial team, and we aim to reply within two working days. Send your message to [email protected].
A little context in your opening line goes a long way — letting us know the nature of your enquiry upfront means we can route it to the right person and get back to you more quickly.
What We Can Help With
Here are the most common reasons readers get in touch:
- Questions about sweepstakes casinos — If you're unsure how the dual-currency model works, what Sweepstakes Coins are, or how prize redemption operates, ask us and we'll point you to the right resource.
- State availability and eligibility — Availability varies across the US and changes frequently. If you're trying to confirm whether a platform is accessible in your state, we'll do our best to help or direct you to the operator's own terms.
- Corrections and accuracy flags — We take accuracy seriously. If you've spotted something on the site that looks incorrect or out of date — an offer, an eligibility detail, a redemption threshold — please let us know with as much detail as possible.
- Content suggestions — Covering a platform or topic you'd like to see reviewed? Reader input genuinely shapes our editorial calendar.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino operator and would like to discuss how we work with brands, introduce yourself and outline what you have in mind. We'll respond through our editorial team.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on gaming platforms, mention this in your message and we will point you toward appropriate support resources.
What Happens After You Write to Us
When your message arrives it is reviewed by a member of our team — not filtered by an automated system. You will receive a reply from someone who has actually read what you wrote.
Our standard turnaround is two working days. During busy periods it may take a little longer, but we will always follow up. If your enquiry is time-sensitive, say so in your message and we will prioritise accordingly.
Our Editorial Standards
Sweeps is an independent comparison site covering sweepstakes and social casinos in the US. Our reviews are based on editorial research and verification — we do not claim to have deposited, played or withdrawn on every platform we cover. Commercial relationships with operators do not determine how platforms are ranked or assessed; that process is independent.
We review welcome offers and platform details against operator terms on a regular basis, but conditions change. If you notice a discrepancy between what we've published and what an operator is currently showing, a message from you helps us keep things accurate for every reader.
If you're looking for our full coverage of the sweepstakes casino space — including how the model works, which platforms we've reviewed, and how to compare them — you'll find it across the rest of the site.
A Note on Legal and Tax Questions
We are not able to provide legal or tax advice. Sweepstakes casino availability is governed at the state level, and the rules change frequently. Prize redemptions may also carry tax obligations under federal and state law. For anything beyond general information, we'd encourage you to check the relevant operator's terms directly and, where appropriate, consult a qualified professional.
We look forward to hearing from you.